WhatsApp for Android and iOS keep crashing: what to do?

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When there is a new update of WhatsApp beta for Android and WhatsApp beta for iOS, you should always be careful before installing it, because you cannot know if it brings some issues or crashes.
This article will help you if you have installed a new WhatsApp beta update and WhatsApp has crashed.

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Common questions Answers
Topic about? WhatsApp keeps crashing
Article for? WhatsApp for Android and iOS
Thanks: Sc for testing the Android Debug Bridge procedure, FastenM and Hypogriff for the help.
Previous news? Exclusive features on WhatsApp for Android and iOS
WHATSAPP KEEPS CRASHING

WhatsApp has released two new beta updates for Android and iOS this week: the 2.21.24.11 update for Android and the 2.21.240.14 build for iOS. Unfortunately, both updates introduce some critical bugs.
About WhatsApp beta for iOS, after uploading a new status update or sending messages in group chats, WhatsApp instantly crashes. On WhatsApp beta for Android, WhatsApp keeps constantly crashing on Android 12 for some users when using the 2.21.24.11 update, so they cannot use WhatsApp at the moment.

What to do in these situations? It must be said that a fast solution is available for iOS beta testers, preserving the chat history: they can downgrade to a previous beta version by using TestFlight > Select WhatsApp Messenger (or WhatsApp Business) > Previous builds > Install a previous beta build.
If you’re using WhatsApp from the App Store, you should always back up your chat history before installing the new update so, if something wrong happens, you can reinstall WhatsApp and restore your chat history.

Android users have to manually uninstall the current beta version and install the old one from APKMirror, but a backup is required to restore your chat history.
If you don’t have a backup but you’re being very practical to test something and you don’t want to wait for a bug fix update, you can try downgrading WhatsApp without losing your app data (and without root permissions) by using Android Debug Bridge on Android 10+:

  • Enable USB debugging on your phone from Phone Settings > Developer Options. If this setting is not visible, let’s enable it by tapping “Build Number” 7 times into “About Phone” Settings.
  • Connect your Android device to your computer via USB.
  • Download adb tools and extract the zip file in any folder you want on your PC. In the same folder, you should also paste the APK of the previous version downloaded from APKMirror.
  • Rename the downloaded APK to app.apk to make the procedure easy.
  • In the same folder, right-click and select “Open in Windows Terminal”. Let’s digit “adb devices” to check if your device is connected, then type these commands to downgrade WhatsApp:
    adb push app.apk /data/local/tmp/app.apk
    adb shell pm install -r -d /data/local/tmp/app.apk

As you can see, it’s very recommended to back up your chat history before installing a new beta update, so your messages and media are always safe. Unfortunately, crashes may happen since you’re testing a beta version of WhatsApp, so you should always back up your chat history.

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