WhatsApp has just submitted a new update through the Google Play Beta Program, bringing the version up to 188.8.131.52.
What’s new in this update? Discover all details below!
|Name of the feature?||In-App Support|
|Status?||Available for specific beta testers|
|Compatibility?||It’s recommended to install the 184.108.40.206 update, but previous updates might receive the feature as well.|
|Availability for everyone?||In a future update.|
|I’ve the same version but I don’t see this news, why?||This is a test feature, so it is working for specific beta testers only.|
We have previously announced that WhatsApp was working on a feature that allows to contact the WhatsApp support directly from a chat thread:
As previously announced, WhatsApp is working on "Support Chat Threads": they will help you and WhatsApp to manage bug reports.
Support Threads are verified end-to-end encrypted chats and they'll be closed after the issue is fixed.
Availability: in a future iOS and Android update. pic.twitter.com/cv0AV44VLD
— WABetaInfo (@WABetaInfo) March 10, 2021
Today WhatsApp is finally releasing the feature for specific beta testers: it means that only a few people have actually the feature enabled.
If you want to verify if the feature is enabled for you, just check WhatsApp Settings > Help > Contact Us. If you see something similar, it means you can start to use the new feature:
If you start a chat thread, WhatsApp will respond in a group chat:
If the feature is not enabled for you, don’t worry: more activation will be following later! Stay tuned to discover more upcoming features for WhatsApp!
Let us know on Twitter if you like this article and read our next announcements on our Telegram Channel!
WABetaInfo has a Discord Server about WhatsApp, where you can chat, give advice, ask for help to other participants and read my announcements!