WhatsApp has just submitted a new stable update for iOS, available on the App Store: the build number is 23.5.78.
What’s new in this update? This is a bug fix update that addresses an issue when restoring the chat history from an iCloud backup.
| Common questions | Answers |
|---|---|
| Name of the feature? | Restore chat history from backup |
| Status? | Bug fixed |
| Compatibility? | WhatsApp for iOS 23.5.78 is marked as a compatible update. |
| I have the same version but I still experience this issue, why? | You should be able to restore your chat history after installing this update. Please, double-check if you’re on the correct version of the app. |
| How to join the community on WhatsApp? | WABetaInfo Community |
| Previous news? | WhatsApp beta for Android 2.23.6.16: what’s new? WhatsApp is working on limiting polls to only one choice! |
RESTORE CHAT HISTORY
Yesterday, the WhatsApp for iOS 23.5.77 update has been released on the App Store. We announced that, although the official changelog still reported that voice status updates were rolling out to users, the update also allows more users to extract text right out of images by using an iOS 16 API. The official changelog for this version is still the same as the previous one, but we can inform you that this is an update aimed at resolving a certain bug. In particular, a lot of people were experiencing an issue with restoring their chat history from the iCloud backup, due to a previous update where the bug was present.
As you can see in this screenshot, while attempting to restore the chat history, the application was reporting a lack of internet connection, when in reality it was available. This issue was not limited to restoring end-to-end encrypted backups but also extended to backups not protected by this technology, preventing anyone from restoring the backup.
Although the official changelog does not report any news regarding the bug, we can confirm you that, thanks to the latest WhatsApp beta for iOS 23.5.78 update available on the App Store, the bug is finally fixed. For this reason, we definitely recommend you update WhatsApp to this version as soon as possible in case you have experienced this issue and need to restore your chat history.
The fix to restore the chat history from an iCloud backup is available after installing the latest update of WhatsApp for iOS from the App Store, so be sure to install this update to get the fix.
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