WhatsApp beta for Android 2.21.7.3: what's new?
WhatsApp has just submitted a new update through the Google Play Beta Program, bringing the version up to 2.21.7.3.
What's new in this update? Discover all details below!
| Common questions | Answers |
|---|---|
| Name of the feature? | In-App Support |
| Status? | Available for specific beta testers |
| Compatibility? | It's recommended to install the 2.21.7.3 update, but previous updates might receive the feature as well. |
| Availability for everyone? | In a future update. |
| I've the same version but I don't see this news, why? | This is a test feature, so it is working for specific beta testers only. |
IN-APP SUPPORT
We have previously announced that WhatsApp was working on a feature that allows to contact the WhatsApp support directly from a chat thread:
As previously announced, WhatsApp is working on "Support Chat Threads": they will help you and WhatsApp to manage bug reports.
Support Threads are verified end-to-end encrypted chats and they'll be closed after the issue is fixed.
Availability: in a future iOS and Android update. pic.twitter.com/cv0AV44VLD— WABetaInfo (@WABetaInfo) March 10, 2021
Today WhatsApp is finally releasing the feature for specific beta testers: it means that only a few people have actually the feature enabled.
If you want to verify if the feature is enabled for you, just check WhatsApp Settings > Help > Contact Us. If you see something similar, it means you can start to use the new feature:
If you start a chat thread, WhatsApp will respond in a group chat:
If the feature is not enabled for you, don't worry: more activation will be following later! Stay tuned to discover more upcoming features for WhatsApp!
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