WhatsApp has just submitted a new update through the Google Play Beta Program, bringing the version up to 184.108.40.206.
What’s new in this update? Discover the details below!
|Name of the feature?||Message rating|
|Compatibility?||WhatsApp beta for Android 220.127.116.11 is marked as compatible update, but some previous beta updates may receive the feature as well.|
|I’ve installed the update but I don’t see this feature, why?||Be sure to rate messages from business accounts. If the option is not available, please wait for the next updates.|
|Previous news?||WhatsApp is rolling out status updates for business info!|
While waiting for the bug fix update about missing notification sounds, WhatsApp is developing new ways to evaluate the quality of business accounts. In this case, the latest feature is the ability to rate messages from business accounts.
How does it work? You know that when you receive a message from a business account, you can report it as spam if it’s an unwanted message, but you can also give it some feedback using the new option today.
When you tap and hold a message from a business account, you can choose to rate it:
Maybe you have some doubts and questions about how this feature works. It is legitimate.
This feature is only available when you receive a message from business accounts. When you rate a message, WhatsApp cannot see its content and WhatsApp cannot see who rated that message because your feedback is anonymous. Messages are still end-to-end encrypted and the rating feature won’t break it because the message content is invisible to their eyes.
So, seen that WhatsApp doesn’t have information about the content of rated messages and who rated them, why are they developing this feature? As said by WhatsApp in their alert, all ratings help businesses improve their messages to customers. So WhatsApp and business accounts could be able to see general feedback about sent messages from the business, but they won’t be able to see who rated them.
This feature is available for several users on WhatsApp beta for Android, but some users are also receiving it on WhatsApp beta for iOS as well. An announcement about iOS will be available when there is a major rollout.
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