WhatsApp keeps working on new features for business accounts. After announcing cover photos, WhatsApp is now working on another feature to make it easier to view your orders with customers, available in a future update!
| Common questions | Answers |
|---|---|
| Name of the feature? | Manage Orders |
| Status? | Under development |
| Availability? | WhatsApp is working on this feature for a future update. |
| I've installed the most recent update but I don't have this feature. Why? | This feature is under development, so it's not available to beta testers, but you can discover a preview in this article. |
| Previous news? | WhatsApp beta for Android 2.22.8.1: what’s new? WhatsApp is working on a yearly reminder for their Terms of Service in India. |
ORDERS
WhatsApp is working on new tools for businesses, so they can manage their orders with customers better. In this case, the company is working on a new section right within WhatsApp Business Settings that allows viewing the list of your orders:
As you can see in this screenshot, all orders you have created for specific customers will be listed in this new section. It will be possible to create a new order by opening the chat share action menu: in this menu, a new option called "Orders" will be available, that allows inserting a title for the order, a price, and quantity, but this is also under development and news will be posted later.
Even if the screenshot is taken from a version of WhatsApp Business beta for iOS, WhatsApp will introduce the same feature in a future update of WhatsApp Business for Android as well, but there isn't a known release date. When we have more information, we will post a new article on this website.
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