WhatsApp is working on new tools to release to businesses in the future. It’s the case of a feature that lets them create orders right within their chats with customers, available in a future update of WhatsApp beta for Android, iOS, and Desktop!
| Common questions | Answers |
|---|---|
| Name of the feature? | Create order |
| Status? | Under development |
| Availability? | WhatsApp is working on bringing the ability to create orders in a future update of the app. |
| I’ve installed this update but I cannot create orders. Why? | Since this feature is under development, it is not ready to be released to beta users but you can discover a preview in this article. |
| Previous news? | WhatsApp is releasing a tool to let businesses track their ads |
Some weeks ago, we posted news about a feature under development that will add a new chat shortcut called “Orders” right within WhatsApp chats. Thanks to this shortcut, businesses can quickly create new orders for their customers in a future update of WhatsApp Desktop beta. Today, we can finally post more details about the feature under development that lets us create an order right within the desktop app:
As you can see in this screenshot, after tapping the orders shortcut a new section called “Create order” shows up. It lets us add some items to the order, their quantity, and it will automatically calculate the subtotal. When the order is ready, it will automatically be shared in the chat where the order has been created from.
This is a business tool, so it will be only available to businesses that use a future version of WhatsApp Desktop beta. Note that WhatsApp is also planning to release the same feature on WhatsApp beta for Android and iOS in the future, and it will still be limited to business accounts. When the feature will be released, we’re going to post another article on this website.
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