WhatsApp is working on bringing voice and video calling capabilities to the web client

WhatsApp is developing a feature that will allow users to make voice and video calls directly from their web browsers, a functionality currently limited to the native desktop apps for Windows and macOS. This update will streamline communication, allowing users to stay connected across devices without switching platforms in the future.

In the article about the WhatsApp beta for Android 2.25.5.21 update, we announced that a new call menu for chats and groups was available. This update adds a streamlined call button at the top of individual and group chats, replacing the previous voice and video call buttons. In individual chats, the button shows a voice call icon and lets users choose between a voice or video call. In group chats, the button defaults to the video call icon but also offers the option for voice calls through the menu. While WhatsApp has primarily focused on developing new calling features for mobile and desktop apps in these years, it now appears to be directing its attention toward the web client. Following the recent updates for WhatsApp Web beta, we discovered that WhatsApp is currently working on a new feature to bring voice and video calling to the web client!

As you can see from the attached screenshot, WhatsApp is exploring the implementation of a feature that will allow users to place calls directly from the web client, scheduled for release in a future update. In a significant move to enhance the web platform, WhatsApp plans to enable users to place calls directly from their browsers. This upcoming feature marks a notable departure from the current limitations of WhatsApp Web, where users can send messages and share media but are unable to place or receive voice and video calls. Up until now, voice and video calling capabilities have been exclusive to WhatsApp's native desktop applications for both Windows and macOS, forcing users to download and install the app to access these features.

The new feature is set to break down these barriers in the through a future update. Once the update is rolled out, users will be able to make voice and video calls directly from their browsers, whether on Chrome, Safari, Edge, or any other compatible browser. This change will significantly improve the experience for users who prefer using WhatsApp Web but don't want to rely on the desktop app for calls. Whether at work, home, or on the go, users will no longer need to switch between their devices just to have a face-to-face or voice conversation.

This move is likely part of a broader strategy to make communication tools more versatile on WhatsApp, ensuring that users can stay connected no matter the platform or device. With the increasing trend of remote work and digital communication, features like video and voice calls are becoming essential for maintaining both personal and professional connections. The web client, which has gained popularity for its convenience, especially following the release of the recently redesigned interface, has long been one of the few platforms where these calling features were unavailable. Finally, we can confirm that an upcoming update will bring WhatsApp Web in line with its mobile and desktop apps, offering users a more consistent and unified experience across all their devices.

It's worth noting that specific details and limitations about how voice and video calling will work on WhatsApp Web are still being finalized at this stage. However, it is expected that the feature will mirror the seamless experience already found on mobile apps, with a simple interface for initiating calls, receiving incoming calls, and managing ongoing conversations. Users may even have the option to switch between voice and video calls directly from the conversation, along with a dedicated entry point from the sidebar.

A feature to bring voice and video calling to the web client is under development and it will be available in a future update of the web client. We will share more information about this feature in an upcoming article as additional details become available.

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