WhatsApp is working on a feature to filter chats using custom lists for the web client

WhatsApp is exploring a custom lists feature on WhatsApp Web, allowing users to filter chats for more efficient organization for a future update. This feature will ensure a more synchronized experience across both mobile and desktop platforms, helping users access personalized chat filters anytime in the future.

In the article about the WhatsApp beta for Android 2.24.22.5 update, we announced that WhatsApp was rolling out a feature to filter chats through custom lists. This feature makes it easier for users to organize their conversations by allowing them to create personalized filters. By setting up custom lists, users can quickly locate specific chats, whether with friends, family, or other personal contacts. To ensure a consistent experience across different platforms, WhatsApp is now committed to bringing the same feature to the web client, making it possible for users to access their custom lists and filters seamlessly on any device. Thanks to the recent updates of WhatsApp Web, we discovered that WhatsApp is working on a feature to filter chats through custom lists!

As you can see from the attached screenshot, WhatsApp is exploring the implementation of a new feature that allows users to easily filter chats, scheduled for release in a future update. With this feature, any lists created on the mobile app will be automatically synced with WhatsApp Web, ensuring that user filters are available no matter where they access their chats. This means that if a user creates a custom list, like "Family" or "Project Team" from their phone, that list will automatically appear on WhatsApp Web. As a result, users will enjoy a consistent and unified experience across both platforms without the need to recreate or manually sync lists. The "Favorites" list, which groups all contacts marked as favorites by the user, is also in development for the web client and will be available in a future update. This feature ensures that users have access to the list to filter their most important conversations at any time, across all their devices.

When users create a new list directly from WhatsApp Web, they will have the same level of customization as on the mobile app. After creating a list on the web client, WhatsApp will automatically sync the new list with the mobile app, so users can continue managing and accessing their lists on both platforms. This synchronization is especially convenient for users who regularly switch between devices or rely on the desktop app during work hours. With lists synced in real-time, any additions, deletions, or edits will reflect immediately across all devices.

For added convenience, WhatsApp is also planning to introduce some preset filters for business use, such as "Important", "Follow-up", "Lead", and more. These preset lists can help businesses categorize their chats more efficiently, making it easier to separate high-priority interactions from routine conversations. By using these presets, users will be able to quickly filter their chats based on specific business needs, enhancing their workflow and ensuring they focus on essential conversations.

Once a list is created, WhatsApp automatically generates a filter for that list, which appears at the top of the chats list. This will allow users to locate the chats associated with that list quickly and easily. Whether on mobile or desktop, users can simply tap on the filter to view only the conversations within that list. If a user wants to edit a list by adding or removing contacts, they can do so easily on either the mobile app or WhatsApp Web, with changes synced in real-time across both platforms in the future.

It is very important to note that each list is fully private, even when they are configured from the web client. This means that only the user who creates and manages the list can see who belongs to it. This privacy ensures that users can organize their chats however they like without worrying about visibility or privacy concerns. For personal users, lists like "Family", "Friends", or "School" can help keep conversations organized, while for business users, the preset lists and custom options provide flexibility and targeted organization.

The introduction of custom lists on WhatsApp Web will offer a significant improvement in usability and accessibility in the future, allowing users to personalize their chat experience to fit their unique needs. With filters accessible on both mobile and desktop, WhatsApp is making it easier for users to stay organized and focus on the conversations that matter most, regardless of where they're accessing the service.

A feature to filter chats through custom lists is under development and it will be available in a future update of the web client. We will share more information about this feature in an upcoming article as additional details become available.

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